 What is Egypt On? |
Egypt On represents the ICT and outsourcing industries in Egypt. |
| What Business Process Outsourcing (BPO) services does Egypt offer? |
One of the marked characteristics of the US$ 400 billion Business Process Outsourcing (BPO) industry globally over the last few years has been the evolution from cost to quality. As a comparatively new player in the market, Egypt has been able to emerge – with a strong value proposition - to take advantage of this new era in BPO. For more information click here. |
| How do I do business in Egypt? |
Contact the Information Technology Industry Development Agency (ITIDA). ITIDA is both a focal point for foreign investors, and a strategic advisor to Multi-National Companies (MNCs) investing in the Egyptian ICT sector. It is responsible for improving Egypt’s global IT competitiveness by maximizing the export of IT services, applications and products. Please click here to contact ITIDA. |
| How do I find a partner in Egypt? |
Egypt is proving to be an attractive location for world leaders in the ICT industry, surpassing its competitors in the developing world – India and the Philippines – and attracting the attention of major corporations in the developed world, notably Orange, Vodafone and SQS. These corporations are investing heavily in Egypt as a coveted ICT outsourcing location. If you are similarly looking to outsource your business with a dedicated ICT company based in Egypt, and are looking for the relevant partner to suit your business’ individual needs, please view our database or alternatively contact us. |
| How do I find client testimonials? |
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| What does ITIDA offer? |
Situated on the outskirts of Cairo in the 600-acre modern business park Smart Village, the Information Technology Industry Development Agency (ITIDA) is dedicated to promoting, developing and growing Egypt’s information and communications technology industry with a particular focus on business process outsourcing. As a self sustainable agency, ITIDA plays a leading role in enhancing the Egyptian cyber security and data protection framework towards a more secure e-Business and Business Process Outsourcing (BPO) services positioning. For more information about ITIDA please click here. |
| How do I become a member of ITIDA? |
Whether you’re a local, Egyptian company or a large multinational organization, ITIDA can help you set-up your business process outsourcing in Egypt. Members of ITIDA receive a number of benefits that help them establish, grow and develop their company and this is one of the reasons that Egypt is fast becoming a leading global destination for outsourcing services.
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Whether you’re a local, Egyptian company or a large multinational organization, ITIDA can help you set-up your business process outsourcing in Egypt. Members of ITIDA receive a number of benefits that help them establish, grow and develop their company and this is one of the reasons that Egypt is fast becoming a leading global destination for outsourcing services.
The support our members receive include:
- Financial support and subsidies for training programs and initiatives
- Regular news and updates on regulatory changes and industry news
- Support in protecting your company’s intellectual property rights
- Set-up support for entrepreneurs to help nurture small businesses
Click here to register if you are interested in being an ITIDA member or if you want more information about our services. |
| What are the KPIs that we can set to measure the success of the program? When will the KPIs be formulated and announced? |
IDC will be sending out a document detailing the flow of the project as well as key deliverables of the outcomes for each significant milestone. Given that this project is more of a long-term engagement and we are only entering the pilot phase now, IDC will work together with ITIDA to develop the KPI's through the course of the program. |
| Can IDC send an email to the Egyptian Firms prior to the interviews informing them with all required documents; discussion parameters etc, so that they would have enough time to prepare for it during the deep dive stage? |
ITIDA and IDC teams will shortly send local companies, the workshop presentation, discussion guides, and analysts’ profiles. |
| Why host the Go to GCC event in Dubai rather than Abu Dhabi? |
The event in Dubai is a regional event with attendees from different Gulf countries (excluding Saudi Arabia) in the GCC region who would prefer having the event in Dubai. Additionally most of the system integrators and channel partners are headquartered in Dubai. We will also be targeting specialized Abu-Dhabi based systems integrators who will be invited to the Dubai event. |
| Why not host a GTM event in Egypt and invite channel partners from the GCC to Egypt? |
Hosting the event in the targeted markets gives a good chance for system integrators and channel partners to get introduced to Egyptian companies. After the relation between both parties develops we can assess the potential of having a regional event in Egypt. |
| What are the strategies that IDC will use to make SIs and channel partners willing and keen to be part of this program? |
IDC's role within this project is to understand what the appetite, demand and requirements are for partnership from the Gulf companies and to support the Egyptian companies in correctly positioning to satisfy these requirements. IDC will target the communication with the Gulf companies to focus on need fulfillment. By following a research led Go to Market strategy, the Egyptian companies, with the support of IDC & ITIDA will be positioning solutions that satisfy a need rather than doing a generic sales pitch. Unlike other consulting firms, IDC is exclusively focused on the IT & Telco sector and have long-standing and strong relationships with the Gulf based organizations. Given our traditional focus on these markets, IDC have helped and assisted Gulf companies for many years, we believe our relationships in the Gulf will come in handy during the interview process. Our assessments of the Gulf companies will entail detailed Gaps Analysis and we will provide realistic and targeted assessments of areas where Egyptian companies have the opportunity to fill these gaps. |
| How can IDC or ITIDA assist Egyptian companies in tackling obstacles faced during business practices in KSA ex: Visas, governmental regulations etc? |
IDC will be guiding each short listed company on the operating environment within each country, the challenges, hurdles, obstacles, competitive environment etc during the workshops, as these will be the areas that the Egyptian companies will need to be able to effectively tackle during the one-on-one meetings. IDC will also be analyzing drivers and inhibitors within each Gulf country and these will be submitted to ITIDA who will work with other stakeholders to try over come some of these obstacles. |
| Does IDC have a projection for the expected growth / IT spending for targeted regions? |
IDC sizes and forecasts each market and has a strong understanding of dynamics of each region and will be advising the short listed companies during the workshops. |
| Does IDC have an estimated figure of the amount of revenues that can be generated out of this program? |
In terms of the potential opportunity for the Egyptian companies, it is too premature to comment at this stage of the project as we are only entering the opportunity assessment phase now. We would have a much stronger idea of the demand post the research phase. It is a pilot program and the research on both sides will give us a more realistic assessment of the real opportunity. It is critical to understand that this is a long- term program, and should this be successful, this pilot program will be replicated to other regions in the world. |
| Did IDC organized similar events? Was it successful? What were the results? |
IDC has been working with ICT vendors, channel partners, government agencies worldwide for a number of years and as part of our work we have assisted our clients in numerous ways including: opportunity assessments, partner recruitment, opportunity analysis, potential forecasting and go-to market events. We have also worked on somewhat similar assessments in KSA, Morocco and several other countries in APAC & Europe. These programs have provided us with valuable experience on what strategies are effective. Our customers have benefited from: increased foreign investment in their ICT sector, better understanding of core competencies and focus, independent and insightful profiling, better understanding of their competitive environment and where opportunities exist within particular solutions, technology areas or industry sectors. Our very successful events team has also consistently delivered valuable platforms for ITC buyers and partners to interact. |
| In terms of export readiness, some companies are more mature than others. Will the program support these companies in identifying short term partnerships (Quick Wins)? |
We realize that some companies will be more ready than others to engage quickly in partnership and we realize that there may be short term opportunities uncovered during the course of the program, however, in order to be successful, this project needs to be very process driven as it is part of a broader development strategy. |
| Some SMEs are too small to capture the deal, can the program help in clustering these SMEs and helping them to work together to capture the deal? |
The program is a horizontal program, and it’s focused on supporting the ICT companies in developing partnership opportunities. In the future there will be other vertical programs that serve specific niches. |
| What is ITIDA doing about e-voting? |
The Information Technology Industry Development Agency, ITIDA, has been tasked with initiating and sponsoring a dialogue that engages IT companies, NGOs, legislative and legal experts, and various parties of the society to examine the possibility of providing e-voting solutions and its legal frameworks. The discussions, over the past month, were conducted by three committees tackling the technical, societal, and legal aspects of the process. Currently, the discussions are in their final stages and should be wrapped up within the coming days. A report, detailing the outcomes, recommendations, and possible technical solutions, will be presented to higher authorities for a decision on next steps and the possible course of action. Despite the fact that Egypt is ready from a technical point of view to conduct e-voting, the legislative and legal framework needs to be amended to provide an environment that would enable Egyptians to vote electronically. Given the sensitivity of the endeavors, the participants are very much aware of the challenges and are currently engaged in some efforts to amend the legal framework and will announce the results of these efforts in the coming weeks.
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